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Accessibility

Accessibility statement for NPSA website

This accessibility statement applies to https://www.npsa.gov.uk

We want as many people as possible to be able to use this website. We are trying to make the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not yet fully accessible, a few examples include:

  • Some form inputs do not have associated labels within the HTML
  • Some PDFs created since 2018 and most older PDFs are not accessible to screen reader software
  • Some images might not have relevant alternative text descriptions
  • Some use of the written content is technical and is not in plain English
  • Some of the videos do not have accompanying introductions, video captions or transcripts

We are currently conducting a high-level audit of the website with external accreditors as part of an ongoing programme to improve the accessibility of the website. A new Accessibility statement will be uploaded in June 2023. 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us through our general enquiries form.

We will consider your request and get back to you in 10 days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please contact us through our general enquiries form.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations') in Northern Ireland.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard

We are actively working to address the known issues as part of an ongoing programme to improve the accessibility of the website. A new Accessibility statement will be uploaded in June 2023. 

Technical information about this website's accessibility

NPSA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

External accessibility resources

The following links are not provided by NPSA, but may help those with accessibility requirements.

Ability Net - Help with using your phone, computer or tablet

Apple Accessibility Support

Google Accessibility Support

Microsoft Accessibility Support

Web Accessibility Initiative (WAI)

Preparation of this accessibility statement

This statement was last reviewed on 11/03/2023.

Additional reviews and improvements are planned within the next 3-6 months. 

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