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Privacy, Cookies and Legal Information

Last Updated 05 October 2021

Privacy Statement

The CPNI website does not store or capture personal information about you, but merely logs the IP address that is automatically recognised by the web server - CPNI uses this information to analyse the usage of the website and the websites from which visitors have arrived. CPNI does this to assess which parts of the website are the most popular and identify trends in usage, helping to guide the development of new web pages.

The system will only record your email address and other information if volunteered to us by you, for example via the 'contact' page. In this case, your message will be sent via a Secure Socket Layer (SSL), a protocol used for secure communications over the Internet. Web addresses that begin with "https" indicate that an SSL connection will be used.


How CPNI uses cookies to collect information about how you use our site puts small files (known as “cookies”) onto your computer to collect information about how you use our site. Cookies are used to:

  • measure how you use the website so it can be updated and improved based on your needs
  • remember the notifications you’ve seen so that we don’t show them to you again

CPNI does not use cookies to identify you personally. You should see a message appear on the site before we store a cookie on your computer.

Cookies that measure website performance

We use one optional cookie which measures website use. You can choose whether or not you are happy for us to use it.

CPNI ( uses Google Analytics (GA) to collect data that we use to improve your experience of our website. We do this to help make sure the site is meeting the needs of its users and to help us make improvements. Google Analytics stores information about:

  • how long users spend on each web page and how users got to the site
  • what users click on while visiting the site

The GA cookies we currently use are:

This cookie is used to store information on how visitors use a website and helps in creating an analytics website performance report.
2 years
This helps us count how many people visit by tracking if you’ve visited before.
24 hours
This helps us know the rate at which page view requests are made.
10 minutes

For future information read Google's overview of privacy and safeguarding data.

Should you wish, you can opt out of Google Analytics cookies.

Strictly necessary cookies

The GA cookies we currently use are:

Records whether or not the cookies notification pop-up has been acknowledged by the user.
100 days
This cookie is used to help track visitor behaviour and measure site performance. 
30 minutes
_pk_id This cookie is used to help track visitor behaviour and measure site performance.  1 month
__cfduid This cookie is used for detecting bots on the web and provides information to better defend the website. 2 years

Third Party Cookies

First-party cookies are those that we set for; third party cookies are cookies that originate from different websites. 
An example of third-party cookies we use is Vimeo, as we host our videos online with Vimeo; you may therefore receive a Vimeo cookie, if you click to view one of our videos.


We will sometimes select users to take part in a survey, for example our “Digital Experience” survey. If you take part, or dismiss the survey, we’ll save a cookie that lets us know you’ve seen the message so that we do not show it to you again.
We use SmartSurvey to collect responses to the survey. If you take part, SmartSurvey will save extra cookies to track your progress on their website.


Apart from the Google Analytics and Smart Survey, third party cookies are collected by YouTube, Issuu, & Vimeo on the website. 
We do not control the setting of third-party cookies, so if you are concerned you should check the policy on the third-party website.

Freedom of Information

The Freedom of Information Act (FOIA) allows members of the public to request access to information held by certain public authorities. CPNI is not subject to FOIA and therefore will not process FOIA requests. For further information on FOIA please refer to the website of the Information Commissioner's Office.

Limitations and Amendments

This statement only covers the CPNI website at This statement does not cover third party websites to which we may link.

Any revisions to this statement will be published on this page. It is your responsibility to check this page periodically for any such changes.

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