See, Check and Notify (SCaN)

What is SCaN?

See, Check and Notify (SCaN) aims to help businesses and organisations maximise safety and security using their existing resources. Your people are your biggest advantage in preventing and tackling a range of threats, including criminal activity, unlawful protest and terrorism. 

SCaN training empowers your staff to correctly identify suspicious activity and know what to do when they encounter it. In addition to this, the skills your staff learn will help them to provide an enhanced customer experience. It helps ensure that individuals or groups seeking to cause your organisation harm are unable to get the information they need to plan their actions.

SCaN modules

SCaN is free and has six modules, delivered by qualified trainers:

• SCaN for all staff: Covers vigilance, suspicious activity and reporting. Available online through the ACT Awareness e-learning or a 30-minute briefing for all of your staff.
• SCaN for customer-facing: A three-hour interactive course for staff who have direct contact with your customers and site users. It covers suspicious activity, vigilance, the power of hello and reporting.
• SCaN for CCTV operators: A three-hour course for live monitored control room operators. It covers identifying suspicious activity, awareness of observational and judgmental errors and working with police.
• SCaN for communications professionals: A half day workshop for staff who work across communications disciplines, including internal communications, marketing, media liaison and digital communications. A 90 minutes briefing called SCaN for Communications Professionals Awareness is also available.
• SCaN for security managers: A mentoring programme for security managers. It empowers them to create a difficult environment for individuals or groups seeking to cause harm to your organisation.
• SCaN for decision-makers: A short briefing for senior executives.