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Terms & Conditions

CPNI terms and conditions of the website and material relating to Government information, products and services (or to third party information, products and services)

Last Updated 26 August 2021

General Terms of Use

This page (taken with the documents and pages it refers to) tells you the terms of use which you agree to when you use this website.

By using this website, you indicate that you accept these Terms and Conditions and that you agree to abide by them. If you do not agree to these Terms and Conditions please refrain from using this website.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party. Additionally, you must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which it is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of-service attack. Any breach of this provision may be reported to the relevant law enforcement authorities and where necessary we will co-operate with those authorities by disclosing your identity to them.

1. Use of Content

Crown copyright

The material on this website is, unless stated otherwise, subject to Crown copyright. Unless we indicate that certain Crown copyright content may be available for use under a different arrangement, you may use or reuse the content published on this website without prior permission but must adhere to and accept the terms of the Open Government Licence for public sector information. You must acknowledge the source of the content and include a link to the Open Government Licence wherever possible. Authorisation to reproduce a third party’s copyright material must be obtained from the copyright holders concerned.


You are not permitted to use logos displayed on this website under the terms of the Open Government Licence, and so requests for permission to use logos should be directed to CPNI using the Contact Us form. Please tell us how and why you wish to use the logo, and include your name, address, telephone and fax numbers and your email address with your request.


CPNI encourages users to establish hypertext links to this website, but you do not have permission to link directly to pages within the website. The CPNI website should not be loaded into a frame within your site, it should load into the entire window. We do not give you permission to suggest that your website is associated with, or endorsed by, CPNI.

Where this website contains links to other websites then these links are provided for your information only. Unless explicitly stated, linking should not be taken as endorsement of any kind. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. Where third parties reproduce our information on websites or applications, those applications or websites may use versions of our information that has been edited or cached. The most up-to-date version of our information will always be that available on this website. We don’t provide any guarantees, conditions or warranties as to the accuracy of any such third party products and do not accept liability for loss or damage incurred by users of such third party products under any circumstances.

2. Virus Protection

Whilst we check and test material at all stages of production, you must take your own precautions to ensure that the processes which you employ for accessing this website do not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

3. Disclaimer

CPNI does not provide any guarantees, conditions or warranties as to the accuracy of the information on this website. We do not warrant that the functions contained in the material on this website will be uninterrupted or error free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or represent the full functionality, accuracy and reliability of the material.

Reference on our website to any specific commercial product, process or service by trade name, trademark, manufacturer or otherwise does not constitute an endorsement or recommendation by CPNI. The views and opinions of the authors expressed within our wesbsite must not be used for advertising or product endorsement purposes.

The advice and guidance material made available on this website is not mandatory, is not intended to cover all scenarios and is not tailored to a particular set of facts or circumstances, or a specific organisation or individual. Users should seek to ensure that they obtain specific advice that is tailored to their particular facts or circumstances. In the circumstances, CPNI does not accept liability for loss or damage incurred by users of this website and the advice and guidance material whether this liability arises in tort, breach of contract or otherwise. This exclusion includes losses, claims, damages and/or expenses caused by CPNI’s negligence.

CPNI separately and expressly exclude all and any loss of or damage to:

  • income or revenue;
  • business;
  • profit or contracts;
  • market share;
  • anticipated savings;
  • data;
  • goodwill; and / or
  • any and all indirect, special or consequential loss.

CPNI do not accept liability for  wasted management or office time and loss or damage incurred in connection with the use, inability to use, or results of the use of this website, any websites linked to it and any materials posted on it.

The exclusions in this section of our terms do not  affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation, nor any other liability which cannot be excluded or limited under applicable law. 

4. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

5. Revisions to These Terms

We may at any time revise these Terms and Conditions without notice. Please check these Terms and Conditions regularly, as continued use of this website after a change has been made is your acceptance of the change. This page was last updated on 26 August 2021. CPNI may change the content of this website at any time.

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