Dedicated, motivated and professional security staff employed in your organisation are an essential component of your protective security regime to mitigate against the insider and external people threat.
Security officers can help to create a positive security culture and help to embed behaviour change. They will often be the first point of contact that staff and visitors have when entering your premises and the way they behave and carry out their duties will set an example of how your organisation prioritises security.
Security staff who undertake patrols, guard entrance points, and those that carry out security screening are an effective measure in disrupting hostile reconnaissance. Hostiles will be looking for weaknesses and vulnerabilities in security that they can exploit. But motivated, attentive and observant security staff in these roles can form a highly-effective deterrent presence and final line of defence where other interventions (e.g. electronic security access) have failed.
CPNI has a range of guidance to help your organisation maximise the potential of your dedicated security officers, as well as the videos below. Please contact your CPNI adviser if you would like a copy of the CCTV e-learning package.
Guard force motivation overview
Guard force motivation instructional video
Eyes Wide Open
CCTV commissioner supports CPNI e-Learning
- Human Factors in CCTV control rooms - A best practice guide
- Human Factors in CCTV control rooms checklist - instructions and front sheet
- Human Factors in CCTV control rooms checklist - Manager survey
- Human Factors in CCTV control rooms checklist - operator survey
- Control room security personnel capability - major events
- Control room design infographic
- Motivation Within the Security Industry
- Motivation Within the Security Industry: Questionnaire
- Motivation Within the Security Industry: Analysis Tool